About Us

Signs First Nashville is a team of highly experienced project managers, graphic designers, print operators, sign fabricators and installers dedicated to elevating the industry and our community by exceeding client expectations in pursuit of individual, team and operational excellence.

We are looking for an experienced Office Coordinator to join our team. This position requires strong communication and organizational skills, along with experience working directly with clients in an administrative role.

Who We’re Looking For

  • Outstanding client and internal communication skills (verbal and written)
  • Excellent organizational skills
  • Great team player with a positive, friendly demeanor
  • Initiative and willingness to go above and beyond
  • Strong attention to detail with a relentless focus on quality
  • Resourceful problem-solver
  • Self-motivated and reliable
  • Proficient with Google Suite
  • Growth mindset – desire for continuous improvement

Position Duties & Responsibilities

  • Greet clients and answer incoming telephone calls; direct traffic to appropriate team members
  • Monitor inbound orders (walk-in, phone, email and web) and direct to Project Management team; assist in processing and management of smaller orders
  • Contact clients when jobs are completed and ready for pickup; assist with pickups and enter payments
  • Promptly send client invoices; maintain follow-up schedule and contact client when necessary
  • Purchasing: maintain general office supply inventory; work with other departments to source materials, goods, products, and services at the best possible price; create purchase orders
  • Work directly with Accounting Manager to stay on top of accounts receivable
  • Update job status as needed within our software
  • Check-in/out client vehicles for installation
  • General filing and organization
  • Assist internal teams with administrative tasks as needed
  • Ensure all processes are followed correctly with a focus on continuous improvement – monitor processes and spot opportunities for improvement and growth
  • Establish and maintain professional relationships with clients, vendors, and subcontractors
  • Develop a deep understanding of all Signs First products and services

Experience Required

  • Office/administrative experience: 2+ years (required)
  • High school diploma or equivalent
  • Google Suite experience strongly preferred

What We Offer

  • Paid Holidays: Six paid holidays for full-time team members
  • Paid Time Off: Eligible for 40 hours after 90-days of employment; 80 hours after 1 year
  • Paid Sick Days: Eligible for 16 hours after 1 year of employment
  • Health Insurance Allowance: Monthly allowance available after 90-days of employment
  • Simple IRA Match: Company match of up to 3% of annual salary available after 90-days of employment